Canada Pharmacy Reviews | canadapharmacy.com @ PissedConsumer

Anonymous

Guest-2828108

Overland Park, Kansas

Have not recieved my orders been almost three weeks now waiting.

Aug 31, 2021

1.0

I have two orders with Canadian pharmacy. It has been three weeks waiting now. They do not return phone calls and my tracking status hasn't changed either. I believe they are corrupt. I want a refund and I am getting stonewalled all the way. do not use this company. Fair warning.do not use.do notd

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User's recommendation: do not use this company

Karen V Cuc

Process easy. Everyone was helpful and pleasant.

Aug 18, 2021

5.0

Confusing at first, but response was quick. Actually received a phone call to clarify information. Did not understand I had to place the whole order, get a customer number, order number and that had to be on the prescription my doctor sent before they took my credit card information Shipping took almost a month. No tracking on the shipment.

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Pros:

Cost

User's recommendation: A 3 month supply of my med less than a third of the cost for 1 month in the US

Anonymous

Guest-2580016

Fort Lauderdale, Florida

Received my order.

May 31, 2021

3.8

No complaints. Ordering was awkward as I kept having to provide additional information that had not been previously described. Once that had been accomplished, all went well.

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User's recommendation: Be patient.

Anonymous

Guest-2544898

Chicago, Illinois

Thank you

May 10, 2021

4.0

everything is fine - just what I was looking for -Ihope that we continue to do business together in the future

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Elaine K Fxv

Not upfront about requirements

Apr 22, 2021

I would have preferred at the outset to have a clear concise list of documents that would ultimately be required of U.S. customers. It seemed to be, oh yes we need this, and oh yeh we need that. It would have been easier to scan everything at once and have them ready to go. It almost seemed like a test to see if I was really interested enough to go find yet another document.

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User's recommendation: Allow plenty of lead time

Karen H Epd

Received my medication

Mar 17, 2021

3.9

I got my medication about 15 days after it shipped. I have overall good experience. It would be nice to pay with a credit card in full. I did not want pay installments when I did not need to. I called customer service and they able to enter my banking information. The price of medication could not be beat.

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Preferred solution: Just leaving review. No action needed

User's recommendation: Start process at least month before need medication because everything takes time. If it shipping from another country it can take up 20 days. It has to go through us customs.

Joseph A Knc

Complaint

Mar 08, 2021

4.1

Dear Sir or Madam, Please be advised that an application for a British Court Summons has been applied for to take action against your company for failure in your duty of care by virtue of invasion of privacy. Our evidence bundle will consist of copies of the dated, constant barrage of advertisement emails sent to this address. These were and still are being sent in-spite of our completion of your Unsubscribe Procedure being followed on each occasion. Yours faithfully, Joseph A Annis. joeannis27@***.com COPY Mary Smith Solicitor DJ Gallagher.

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Pros:

Good products

Cons:

Poor customer service

Preferred solution: UNSUBSRIBE ME AS CONTINUOSLY REQUESTED

User's recommendation: Take court action if the company fails to unsubscribe you. They are in breach of contract and guilty of failure in their duty of care. You get awarded costs for winning your case.

Carolynl M

Edenton, North Carolina

Happy with service

Mar 18, 2021

4.3

Canada pharmacy was always honest about when I could expect my delivery. Though it took some time to receive it, I am pleased with service.

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User's recommendation: Great company. My insurance did not cover as it was an off label use.

Anonymous

Guest-2451611

Phoenix, Arizona

Recieved order

Mar 10, 2021

4.0

I received my order like I was supposed to I only wish that I couldve made one payment for the product with my credit card instead of three individual payments in order to receive it. Other than that I have no reason to complain

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John H Wov

Hounded to death

Nov 12, 2020

1.0

I one ordered a product from Canadian Pharmacy. Since then I have had calls from them at least 3 times a week for the past 3 years. I have repeatedly asked them to remove me from their mailing list but they will not do that and keep calling me. My advice to all customers is NEVER buy anything from this company. They have no respect for the people that have purchased from them and will never leave you alone no matter how many times you ask to be removed from their list.

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Cons:

Pester you by phoning nearly every day

Preferred solution: Apology

User's recommendation: Never buy from this company

Anonymous

Guest-2347837

They disguise as other pharmacies with websites and divert their customers.

Dec 22, 2020

1.0

I buy my medications from Northwest Pharmacy Canada. When you try to go their website their appears a pharmacy " Northwest Pharmacy -North pharmacy" This site will take you to Canada pharmacy. They are trying to steal customers from that site. They advertise in US as they have big discounts. Their prices are very high, compared to other online pharmacies in Canada. So beware, where you order from. Also check prices at other sites too. These guys are bad.

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User's recommendation: BE AWARE, THEY ARE NOT CHEAP

Ronald L Hho

Poor customer service/ Rude staff/ Fraudulent information

Jun 25, 2020

1.2

Asking to speak with corporate to resolve not call center This company is unable to provide medicine to its customers after there receive payment in advance.

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Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order from this company if you need your medicine.

Colleen L Old

Still waiting for my Inhalers

May 17, 2020

3.1

I ordered my inhalers March 1st. I paid the extra money to have it moved to the front of the line, so Id get it quicker. I asked if there would be any delays due to COVID 19, was told no. I have had communication with them and keep getting asked to wait longer. I was told it was shipped on March 18th, then no April 1st. Talked to them on May 13th, said they would talk to shipping and get back to me on Friday. Didnt get a phone call. Its been over 2 1/2 months since my order, thats already been paid for, and no inhalers. Ive ordered from them before and didnt have this big of an issue. The first time was great, the second time were off by a week or so. This is totally ridiculous that I cannot get any answers as to when Ill get my inhalers. Will be calling on Monday to see if I can talk with Management.

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Loss:

$157

Pros:

Good prices

Cons:

Shipping is undetermined

Preferred solution: Product or full refund

User's recommendation: Buyer Beware

Mathews G

Poor Customer Relationship / Interpretation of validity of Prescription.

Mar 16, 2020

1.0

Updated by user Apr 15, 2020

No plans to follow up. Since there are other pharmacies in Canada that are easy to deal with I get medications from them.

None of them have any of the stupid requirements like this company. Its a waste of time as I am concerned.

I have already ordered my medications from other pharmacy and I got them also. So goodbye to these guys.

Original review Mar 16, 2020

I have dealt with other Canadian Pharmacies, they are good. This one is the worst I have dealt. Their interpretation of validity of a prescription is weird. All over the world the prescriptions have a validity of one year. This company was given a prescription that was written three months prior to the first order. We did it because we had enough medications to last three months, So in January we placed an order. They made us sign all sorts of unwanted paperwork that none of the Canadian pharmacies had ever asked. The only attraction to this pharmacy was they would match the prices of their own competition. We called for the refill and now they want a new prescription. Even though they filled the prescription only the first time. They got a guy who thinks he is the pharmacist and the policy maker and the owner and doctor. He refused with the argument that he needs a new script, even though the original one had a refill.

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Pros:

Meet competitors pricing

User's recommendation: Go with other competitors, they do not have stupid paperwork and demandslike this company.

Anonymous

Guest-1172685

Incessant calls

Jan 19, 2018

I bought one Rx for them in 2008. They call me every day, despite my numerous pleas to take me off their phone list

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Reason of review:

Poor customer service

Anonymous

Guest-967293

Pharmacy Mall Review

Dec 05, 2016

I'm angry at myself for trusting frausters hidden under "Pharmacy Mall. They took my money and got away with such mastery wayof stealing from *** people like me. Don't trust those bastards.

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Reason of review:

Poor customer service

Contact Information

Website:

www.canadapharmacy.com

Mailing Address:

PO Box 520 800-15355 24th Ave

Surrey, British Columbia V4A 2H9

Canada

Phone:

(800) 891-0844

Contact Canada Pharmacy Customer Service

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Canada Pharmacy

Canada Pharmacy Overview

Top Canada Pharmacy Reviews

"Process easy. Everyone was helpful and pleasant."

"Have not recieved my orders been almost three weeks now waiting."

Have not recieved my orders been almost three weeks now waiting.

Process easy. Everyone was helpful and pleasant.

Received my order.

Thank you

Not upfront about requirements

Received my medication

Complaint

Happy with service

Recieved order

Hounded to death

They disguise as other pharmacies with websites and divert their customers.

Poor customer service/ Rude staff/ Fraudulent information

Still waiting for my Inhalers

Poor Customer Relationship / Interpretation of validity of Prescription.

Incessant calls

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